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Telesales outsourcing means handing your outbound calling to a trained team that dials, qualifies and books meetings on your behalf — without you hiring, training or managing callers in-house. We run outbound telesales campaigns for UK businesses selling to other businesses and to consumers.
What our telesales outsourcing service covers
You get a named caller (or team), a call script written around your offer, a data list built to your ideal customer profile, and calls logged into your CRM so nothing is lost between the call and your sales team.
- Ideal customer profile and target list build
- Script, objection handling and voicemail strategy
- Outbound dialling in UK business hours
- Qualification against your criteria before anything reaches your diary
- CRM logging, call recordings and weekly reporting
When outsourcing beats hiring in-house
Hiring one internal caller means recruitment, salary, tooling, data and management before a single meeting lands. Outsourcing gives you an experienced dialler from week one, and lets you stop, scale or change direction after a campaign rather than after a redundancy process.
Outsourcing suits you if
- Your sales team is closing well but has no consistent pipeline
- You want to test a new market or product before committing headcount
- Your average deal value justifies a conversation-led sales approach
It does not suit you if
- Your product sells purely self-serve at a low price point
- You cannot follow up booked meetings within a few days
How a campaign runs
Week one is onboarding: we learn your offer, agree the qualification criteria and build the list. Week two starts dialling. From there you receive booked meetings directly into your calendar, plus a weekly report covering dials, conversations, objections heard and meetings set. Scripts are revised on what the market actually says back to us.
Compliance
UK outbound calling is governed by the Telephone Preference Service, the Corporate TPS and UK GDPR. We screen data against TPS and CTPS before dialling, maintain do-not-call suppression, and keep records of consent and call outcomes. You can check a number yourself with our TPS checker.
Pricing
Telesales outsourcing is priced as a monthly retainer based on the number of calling days per week and the complexity of the qualification. We quote after a short discovery call so the number reflects your list size, deal value and target market rather than a generic package. See our cold calling pricing page for how we structure retainers.
Indicative pricing
What an outbound programme costs
One monthly fee covers the callers, the data, the scripting and the management layer behind them — no separate setup fee and no data charge on top.
Part-time capacity
A narrow ICP or a single test segment.
Entry engagements start around £2,400 per month.
One dedicated caller
The standard first serious outbound programme.
A full-time UK caller working your target accounts.
Multi-caller team
Several segments, territories or a target one rep cannot produce.
Scaled capacity with the same management layer.
Three-month initial term, then rolling with 30 days' notice. Exact figures come back within a day of the first call and do not move based on your budget.
Frequently asked questions
How quickly can telesales outsourcing start?
Onboarding usually takes about a week, with dialling beginning in week two once the list and script are agreed.
Do you work B2B or B2C?
Both. B2B campaigns are handled through our B2B cold calling services; consumer campaigns run through B2C appointment setting.
Who owns the data and recordings?
You do. Lists, call records and CRM entries belong to you and are handed over at the end of the engagement.
Can I listen to calls?
Yes. Calls are recorded and shared so you can hear exactly how your offer is being positioned.
Related services
Hand the dialling to a UK team that does it every day.
TPS-compliant outbound telemarketing run by senior UK callers.
Screen UK numbers before you dial.
Qualified meetings booked straight into your reps' calendars.
London-based callers working your target accounts across the capital.
Discovery calls with decision-makers who agreed to the meeting.
Get in touch
Ready to fill your calendar?
Send us a short brief and we'll come back with an outbound plan.
Book meetings, not lists.
Our UK-based team runs the calls, the follow-ups, and the CRM hygiene — so your reps only see qualified opportunities.